Postgraduate Diploma in Hospitality Administration – Postgraduate Higher Diploma in Hospitality Management a Bluche Crans-Montana Svizzera

• Postgraduate Diploma / Professional Development Diploma in Hospitality Administration:
  This intensive program consists of two taught semesters and one internship in the hospitality industry of 3 to 6 months. The Postgraduate curriculum is designed for career-changers or students who need to gain the basic administrative skills for hospitality operations. Additionally, students take a wide variety of courses for the general business management practices in hospitality. The Capstone project in Event Management allows the PGD students to use their creativity and newly gained food and beverage management skills to design a special event for their fellow students.

After completing these two semesters of study, students may choose to do an internship and / or start working. Those who want to further their studies and develop further their management competencies, may carry on towards the Postgraduate Higher Diploma.

•  Postgraduate Higher Diploma / Professional Development Higher Diploma in Hospitality Management
  Every great manager in this active industry needs to possess the fundamentals of leadership. Upon completion of the Postgraduate Diploma in Hospitality Administration, students may take an additional semester during which they will focus on the human elements of executive management most important in hospitality.

The PGHD semester consist of 6 courses of the MBA program. Students will examine leadership, business relationships, development of managers and organizational strategy, in both the classroom and workplace. PGHD graduates may return to Les Roches at a later time and complete only 6 more months of study and a dissertation to obtain their MBA.

Les Roches Career Development & Industry Placement office assists you, as a student, to secure appropriate positions in the hospitality industry and to provide you with administrative support. Our counselors have extensive knowledge of the hospitality sector which will help you to find the best career options to reach your goals.
During the semester that precedes an internship, each student receives full support in their internship, management training or job search at Les Roches. From company recruitment visits on campus, to our list of offers that is updated daily, you will have a full range of opportunities to enhance your career path within the international hospitality industry.

We also give students professional guidance and support in recruitment aspects, such as:

•  CV writing;
•  Interview and presentation skills;
•  Job/Internship market research (industry job portal, social networking via Lindekin and Facebook;
•  Contract writing and salary expectations.

The CDIP office maintains a strong relationship with the industry, which is the core of our expertise and success. Over 25 companies are invited on campus to recruit their future leaders each semester. Furthermore, leading companies such as Four Seasons, Ritz Carlton, Hyatt, Six Senses, Fairmont, Mandarin Oriental, Shangri-La, Accor, and Louis Vuitton return to us every year.

We are constantly growing our portfolio with new hospitality companies to ensure that students will get the largest range and opportunities in the industry. Since the hospitality industry is comprised of more than just 5 star hotels and international hotel companies, we also cultivate relationships with establishments in other branches like Events, Travel, and Luxury FMCG.
Companies that hire students for internship or Jobs.

The long and excellent relationships Les Roches has with the industry translates into international hotel chains and companies coming on campus to interview students for internship positions as well as for permanent positions. Many hospitality businesses have been recruiting our students semester after semester for operational or administrative internship positions. The list below provides an overview of some of the hotel chains which currently employ our students.

•  Accor (Sofitel, Novotel);
•  Fairmont, Raffles, swissôtels hotels;
•  Four Seasons;
•  Hilton (Hilton, Waldorf Astoria);
•  Hyatt;
•  InterContinental (Crowne Plaza, Holiday Inn);
•  Jumeirah;
•  Kempinski;
•  Kezner (One & Only resorts, Atlanta);
•  Mandarin Oriental;
•  Marriott (JW Marriott, Renaissance);
•  Moevenpick;
•  Orient Express;
•  Peninsula Hotels;
•  Rezidor (Radisson SAS, Regent, Park Inn);
•  Ritz Carlton;
•  Shangri-la;
•  Starwood (St Regis, Luxury Collection, Westin, Sheraton, W hotels).

Semesters Obverview.

•  Semester 1:
  Operations Management. During this first semester, students will acquire the fundamentals of the hospitality industry and more particularly will look at the operational aspect in culinary arts, service and rooms division. These subjects are taught in both theoretical and practical settings where students learn to perform and supervise various tasks within the “back-of-the house”. The students also acquire the fundamental financial and human resources skills.
•  Semester 2:
  Strategy and Planning. During the second semester, students will develop their planning and strategic skills through the organization of an event. This important project integrates the theoretical and practical elements for the development and realization of a unique event. The funding, budgeting, promotional and logistic planning are all carefully elaborated and analyzed to ensure the viability. Students have to present and defend their proposal in front of a panel of faculty mambers and their overall performance will be evaluated.
•  Semester 3:
  Hospitality Leadership. Those opting for the Postgraduate Higher Diploma will join MBA students and attend 6 courses that will develop their managerial and leadership competencies as well as learn about hospitality technologies. Although this semester is more classroom oriented, students will be able to apply their knowledge and understanding of the business world to real case studies.

Materie:

• Financial management;
• Operational human resource management;
• Rooms division operations management;
• Food & beverage operations management;
• Food production and service operations;
• Intensive English / learning support;
• Basic French or German or Spanish;
• Performance management;
• Planning and development;
• Yield and revenue management;
• Quality enhancement in the service sector;
• International strategic marketing;
• Events management;
• Research methods and learning support.

Bachelor Degree holders (laureati); High School diploma holders (diplomati) with 3 years of work experience.

Formazione in aula + stage

Non indicato

Accor (Sofitel, Novotel); Fairmont, Raffles, swissôtels hotels; Four Seasons; Hilton (Hilton, Waldorf Astoria); Hyatt; InterContinental (Crowne Plaza, Holiday Inn); Jumeirah; Kempinski; Kezner (One & Only resorts, Atlanta); Mandarin Oriental; Marriott (JW Marriott, Renaissance); Moevenpick; Orient Express; Peninsula Hotels; Rezidor (Radisson SAS, Regent, Park Inn); Ritz Carlton; Shangri-la; Starwood (St Regis, Luxury Collection, Westin, Sheraton, W hotels).

Students with professional experience and no bachelor degree will be awarded a “Professional Development Diploma” in place of the Postgraduate Diploma or a “Professional Development Higher Diploma” in place of the Postgraduate Higher Diploma”.

Must hold a Bachelor Degree (laurea triennale o magistrale) or have 3 years of documented work experience. Non degree holders will receive a Professional Development Diploma. A complete application form (please refer to Mrs. Francesca Bonzo or Daniela Di Pirro Amadei, for more details). English level B2, please enclose one of the following: Cambridge First Certificate C; I.E.L.T.S. 5.0 in listening, reading, writing, speaking; Toefl IBT 61 points.

Non indicato

The fees include tuition only. Accommodation, meals, books, materials and uniforms can be provided by the school.

Scadenza iscrizioni:
April 2012 for the summer intake – October 2012 for the winter intake

Inizio Master: August 2012 – February 2013.